If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another, be it similar or not.
You can return a product, for up to 14 days from the date you purchased it.
Returned items must comply with our returns policy:
- Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.
- Footwear and accessories must be returned with the original branded boxes and dust bags, where provided, and placed inside a protective outer box for shipping.
- When trying on footwear, please take care not to mark the soles or damage the shoe box.
- If an item has a Little Lady B security tag or brand tag attached, it must be returned with the tag in its original position.
- Hair Accessories are Final Sale
Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.
If you processed your order through guest checkout please contact our friendly Customer Service to start your return.
Any refunds will be issued in the original payment form used at time of purchase. Please allow 7-14 days after we receive your return for credit to appear on your account or a refund to be issued.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you return an item to be exchanged, please allow 5-10 business days for the exchange to be processed and shipped.
Contact us for assistance with returns or exchanges.
Little Lady B reserves the right to refuse the return, refund or exchange or to charge a 10% restocking fee.
720 S. Vail Ave. Suite B,
Montebello, CA 90640
“Final Sale” items are not subject to Little Lady B standard return policy and may not be returned. Any return or refund of “Final Sale” items purchased from littleladyb.com are made at Little Lady B absolute and sole discretion, subject to applicable laws.